Delivery Information
At Wonders Shop, we understand that timely delivery is crucial to your shopping experience. That’s why we’ve streamlined our delivery process to ensure your stylish and comfortable footwear reaches you as quickly and efficiently as possible.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. During this time, we carefully prepare your items, ensuring they meet our high standards of quality before they are shipped.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who prefer faster delivery, we use DHL or FedEx. Your order will typically arrive within 10-15 business days after shipping. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option ensures your order arrives within 15-25 business days after shipping.
Global Reach
We are proud to serve customers worldwide, bringing our stylish footwear to women across the globe. However, please note that we do not ship to some remote areas and certain parts of Asia. If you have any questions about shipping to your location, feel free to contact our customer service team.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and know exactly when to expect your new shoes.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure the items are in their original condition and packaging. For more details, visit our Returns Policy page.
Customer Support
Our dedicated customer service team is always here to assist you with any questions or concerns regarding your order. You can reach us at [email protected].
Thank you for choosing Wonders Shop. We are committed to providing you with a seamless shopping experience, from the moment you place your order to the moment you step out in style.
Wonders Shop – Where Style Meets Comfort.
